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Service is a fixed part of our total products and service packages. Our service supports you with all system and process related business during the whole life cycle of your system.
We can analyse the performance of your system to track down system and process related bottle-necks and improvement points. Herewith we look at the operational approach, routing, usable employees and other relevant factors with the goal to increase your productivity.
Changes in your company situation can make upgrades or adjustments on your system necessary. These improvements during the life cycle of your system can cut back operational costs and the service life and raise the supplementary value of your system.
At the same time we make sure of a minimum standstill time and the highest business certainty.
Our service overview:
• Ensured of support on a long term
• Individual handling
• Client specific service contracts
• Preventive maintenance
• Documentation
• Spare part packages
• Training
Our hotline is reachable 24 hours a day. With us you have one central contact for the total technology (mechanical, driven technology, operating system, goods flow, PLC, WCS and WMS systems).
• Software support
• Active system knowledge and preventive maintenance
• Advice
• Quick delivery of spare parts
• Enlargement, adjustment and modernizing of installations
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