BackMaintenance

In close cooperation with our customers we develop a package maintenance and a support service that connects with the demands of every customer by that there are insured of a productive operation, every day of the year and if needed 24 hours a day. The maintenance includes preventive as well corrective to let the logistic process to be effective.

Corrective maintenance makes that when eventual problems take place that this will be helped in a short time, so that your system is operational in no time and you can proceed without any delay.

With the hotline support you are insured of a fast telephonic settlement of operational problems and of bottle-necks concerning service. Our specialists are 24 hours a day, 7 days a week available to give you the right advices, so that your own people can do the first interventions. The goal is to get your system as soon as possible operational again.

If you require support on location, we will send a technician to you with the necessary expertise and tools so that your system will be running in no time.

Timely preventive maintenance guarantees the highest possible availability of the system and reduces the risk of unplanned interruption to the absolute minimum.